Help
Talk to us: [email protected] · Mon-Fri 09:00-17:00 America/Chicago · send the form below and we will call you back next business day
For suppliers
- Accepting an offer
After the closing date you read every offer privately. When you have chosen one, accept it and the desk takes it from there.
- How sealed offers work
When the desk offers your car, verified buyers seal one offer each before the closing date. You read every offer privately after it closes and accept one, or...
- How to present a car
This guide is for the United Kingdom. It uses area, postcode and square metres.
- Messages
Agents typically respond within: - Business hours: 2-4 hours - After hours: 24 hours - Weekends: 24-48 hours
- Photo tips for a car
- Create your listing
- Reading offers
Offers are opened after the closing date. Read each one on the same points: the figure, the all-in landed total, and the terms.
- Terms of Service — Suppliers
[SOLICITOR REVIEW: the parties — buyer, supplier and the desk — and what "introducing" means.] [SOLICITOR REVIEW: presenting a car — what the supplier warran...
For buyers
- How to seal an offer
This guide is for the United Kingdom.
- Offer analytics
Formula: (Accepted Bids / Total Bids) × 100
- Subscription Plans
offr offers flexible subscription plans to suit your needs.
- Terms of Service — Buyers
[SOLICITOR REVIEW: the parties — buyer, supplier and the desk — and what "introducing" means.] [SOLICITOR REVIEW: presenting a car — what the supplier warran...
- Verification
This guide is for the United Kingdom.
Account
- Accessibility Statement
[SOLICITOR REVIEW: the accessibility commitment and the standard aimed for.] [SOLICITOR REVIEW: known limitations and the plan to fix them.] [SOLICITOR REVIE...
- Account Settings
- Manage your subscription - Agent verification
- Cookie Policy
[SOLICITOR REVIEW: essential cookies the desk sets and why.] [SOLICITOR REVIEW: analytics consent — what runs before and after consent, including the GPC sig...
- Dispute Resolution
[SOLICITOR REVIEW: the complaint route for a UK introducer, including who a complaint is against.] [SOLICITOR REVIEW: escalation, timeframes and the external...
- Mobile App Features
- Account settings - Photo tips
- Privacy Policy
[SOLICITOR REVIEW: personal data the desk collects — account, offers, and the documents a car is presented with.] [SOLICITOR REVIEW: lawful bases and the pur...
- Your Privacy Rights in the US (CCPA)
This guide is for the United States. It covers state privacy laws including the California Consumer Privacy Act (CCPA).
Contact
Email [email protected] · Mon-Fri 09:00-17:00 America/Chicago · or send the form and we will call you back next business day